Who broke the valve with the ship's quality "dual standard"?

Summary of contents: High-pressure valve rupture occurred shortly after the delivery of the ship, resulting in three people being burned to death. In the face of the shipowner’s responsibility, the shipyard said that it was a problem with the quality of the valve. The ship’s distribution company should take responsibility for it. The supporting companies put out various inspection certificates and said that the product complied with the standard and passed the inspection without responsibility. In the end, the problem can only be solved by the court, and the trilateral partnership is broken. This is a real case that happened recently.

It is understood that this is not due to the fact that the technical capacity of the ship's distribution company is "unsatisfactory" because the quality of the products it provides to foreign customers is very good. In fact, some shipbuilding companies have adopted "double standards" when working with customers. This is the main reason.

This reporter learned that some ships with enterprises to the product "water injection" behavior is not uncommon, the parts should be finished without finishing, some products are not tightly sealed, and some companies also use "civet cat for the Prince" of the plan, Shoddy. A company that manufactures marine electrical appliances privately admitted that the official products it supplied for some small and medium-sized shipyards in China did not achieve sample quality. Some internal components replaced ordinary brand products with ordinary products. The person in charge of the company stated that if all the products are guaranteed to meet the sample quality, it is difficult to make profits at the order price, and these shipyards will loosen their control when they are checked or based on human relations. That is to say, these quality problems of ship distribution products are not due to the limited technical level of manufacturing companies, but they do not adopt due standards and do not pay attention to management and process quality control.

There are at least three major factors behind the "double standards" phenomenon that warrant attention. First, some shipyards pay too much attention to the price and human factors when purchasing, and their tendering and purchasing are often “low-priced people”. When purchasing through other channels, they value the relationship between people and who are close to whom they may purchase. Secondly, when the related inspection agencies conduct inspections and shipyard acceptance, they are not strictly controlled. Sometimes they only look at the samples or take the form, and they do not really play the role of inspection. Third, some ship distribution companies win price orders first , And then cut corners to maximize profits. Under the combined effect of the three major factors, a vicious cycle circle has emerged: Some shipyards believe that the biggest advantage of domestic procurement is that they are cheap, and they make a fuss about this and try to keep the prices down; supporting companies will use low prices in order to compete for orders. Quotes to attract shipyards, and in order to ensure profitability, can only sacrifice the "quality" of the product. On the contrary, the purchase price of the Zhiguo Shipyard is relatively high, and the product quality control is advanced to the production process. Shipbuilding companies often know the production schedule, check the product quality, and the final product acceptance is also very strict, and the quality of rejection is not considered. The products, these ship-fitting companies can only pursue profits on the basis of quality assurance. Moreover, they know that when the shipyard strictly controls, selling people is only an auxiliary factor, and product quality is the hard truth. Therefore, they will actively seek ways to improve quality, so as to win long-term cooperation and obtain more orders.

Although there are not many cases of serious accidents due to the quality problems of ship distribution products, the negative impact it can bring can still not be ignored. Once serious shipboard product quality problems arise, not only the cooperation between shipowners, shipyards, and shipbuilding companies is unsustainable, but it may also cause huge property damage and even endanger human life. The more quality problems that arise in ship operations, the lower the shipowner’s trust in the relevant supporting companies and shipyards, and the more they will need to designate more ancillary products or companies when placing orders, or believe that the shipyards are not strict enough. In cooperation with it, it even lost confidence in the entire shipbuilding industry in China.

To eliminate the emergence of "double standards" and improve the quality of ship-fit ​​products, shipyards and supporting enterprises must work together. On the one hand, shipyards should focus on considering the reputation, strength, and product quality of ship-fitting companies, refuse to sell people, shut down good products, and firmly say “no” to substandard products; on the other hand, supporting companies should actively change The concept of competition, not blindly playing the price war, but rely on excellent product quality and excellent after-sales service to win the right to speak, determine the reasonable price of the product, to obtain the corresponding profits. Only in this way, ship-fitting companies and shipyards can continuously improve their recognition in the minds of shipowners, get more orders, and achieve a win-win situation.