Service for better after-sales service! Dongfeng Cummins opens technical training

As a good "machine friend" of Dongfeng Cummins engine, you can enjoy the technical strength and service guarantee of Dongfeng Cummins. Now, the construction of the “quick repair point” network is more mature and more standardized. You can enjoy more convenient and professional services on the road.
Training meeting on-site check-in Training meeting on-site check-in

On September 5 and 20, 2018, Dongfeng Cummins held two special trainings in Chengdu. The main content is the expertise of ISZ engines and aftertreatment systems. It is aimed at more than 160 repair shop personnel, most of which are It is the master of the "quick repair point".

Fast repair points should be faster and more refined

Dongfeng Cummins has its own unique set of theories in the construction of the fast repair network. First of all, the number of quick repair points should be fine. It is not possible to increase the repair service quick repair point in a large area in order to increase the overall cost of the network, which actually reduces the efficiency.

Secondly, it is to make the service personnel technically sophisticated, and the service can not only be fast, but also accurate. Dongfeng Cummins Company requires the repair service personnel of the quick repair point to do: the service is precise and the technology is perfect.

Training meeting is full of seats Training meeting is full of seats

Practical training, creating professional technicians

The main content of this training is the ISZ engine, from theory to actual combat, allowing students to establish a comprehensive understanding of the characteristics of the ISZ engine. From the perspective of the market, the positioning and prospects of the products are explained; from the technical point of view, the superiority of the products is analyzed; from the peripheral products, the competitiveness of the ISZ engines in the entire industrial chain is seen.

Dongfeng Cummins Chengdu Business Department Dong Bin engineers analyze the development and trend of the maintenance market Dongfeng Cummins Chengdu Business Department Dong Bin engineers analyze the development and trend of the maintenance market
Dongfeng Cummins Chengdu Business Department Dong Bin engineer on-site practical teaching
Dongfeng Cummins Chengdu Business Department Dong Bin engineer on-site practical teaching

On-site operation teaching pays more attention to the solution of practical problems. Each student can enter the scene with problems, so that trainers can more specifically solve the problems and bottlenecks they encounter in their work. The professional level of the technician is directly related to the service level. Only the technical level is more specialized, and the speed of solving the user's problem can be faster, realizing the quick repair in the true sense.

It is reported that Dongfeng Cummins will also start building multi-subjects, multi-specialty, and more in-depth training work, continuously improve the technical level of the fast repair network platform, and let Dongfeng Cummins' technical strength go into the market with the maintenance and repair channels.

Actively join the quick repair point

At the training site, there are 8 auto repair stations directly signing up to join, becoming a member of the Dongfeng Cummins fast repair fast protection network. They said that relying on the advantages of Dongfeng Cummins' platform, technical resources are supported, and product resources are strong. Under the market space of fast repair network resources sharing, we will surely achieve large-scale development.

On-site signing to join the quick repair point On-site signing to join the quick repair point

With the layout of the quick repair network, Dongfeng Cummins' "machine friends" can enjoy more convenient and professional services. The improvement of the efficiency of maintenance services is a part of the overall improvement of freight efficiency, and it is also an improvement in the competitiveness of the freight market.

Reading volume: Source: Cummins Author: Zebian

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